1. Who are we?
Caraor
Caraor specializes in buying and selling gold.
Mission
www.caraor.be has a corporate objective.
Contact
Caraor
295 Avenue Albert 1er - 1332 Rixensart
+32 (0)2 377 90 53
contact@caraor.be
Caraor is committed to complying with the legislation in force in Belgium and Europe and does everything in its power to prevent any unauthorized or illicit use of your personal data. To this end, we use appropriate procedures and systems to ensure that only authorized persons have access to your information. In addition, we remind you that these persons are bound by a duty of confidentiality in the course of their duties.
2. Why do we process your personal data?
2.1. Dissemination and collection of information and processing of files
2.1.1 Answering questions via the contact form
Legitimate obligation
We process this personal data in order to guarantee the security (of information) and smooth running of our organization.
|
What personal data? |
How did we obtain this data? |
For how long? |
With whom is this data shared? |
|
Identification data, contact details and data relating to the question, information or order |
Directly from the person(s) concerned OR indirectly from one or more other person(s) |
3 years after last contact |
Subcontractors who take care of our ICT infrastructure |
Indirectly from one or more other person(s): in some cases, we receive a request concerning someone else and this means that we may therefore have personal data from one or more other person(s).
2.1.2. Order processing
Legitimate obligation
We process this personal data in order to guarantee the security (of information) and smooth running of our organization.
|
What personal data? |
How did we obtain this data? |
For how long? |
With whom is this data shared? |
|
Identification data, contact details and data relating to the question, information or order |
Directly from the person(s) concerned OR indirectly from one or more other person(s) |
3 years after last contact |
Subcontractors who take care of our ICT infrastructure |
Indirectly from one or more other person(s): in some cases, we receive a request concerning someone else and this means that we may therefore have personal data from one or more other person(s).
2.1.3. Exercise of data subjects' rights in relation to processing carried out by Caraor
Legal obligation
We process personal data because we need it to perform our legally defined tasks
|
What personal data? |
How did we obtain this data? |
For how long? |
With whom is this data shared? |
|
Identification data, contact details and data relating to the question, information or order |
Directly from the person concerned |
1 year after file closure |
Subcontractors who take care of our ICT infrastructure |
2.2 Organization management
2.2.1. Website
When you visit our website, we process certain personal data such as IP addresses and cookies in order to ensure the proper functioning and security of our website.
The processing of personal data obtained in this way is based on our legitimate interest in the security and proper operation of our website and on your consent to the analysis of the use of our website. Except for necessary cookies, we always ask for your consent. Below is a list of the cookies used on our website.
Cookies
A cookie is a small text file that may be stored on your computer when you visit a website. Information is stored in a text file, such as your choice of language for a website. When you visit the website again at a later date, this cookie is sent back to the website in question. In this way, the website recognizes your browser and can, for example, remember your choice of language.
Cookies generally also have an expiry date. Some cookies, for example, are automatically deleted when you close your browser (so-called session cookies), while others remain on your computer for longer, sometimes even until you delete them manually (so-called permanent cookies).
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Why do we use cookies?
Caraor, manager of this website, uses three types of cookies on https://www.caraor.be/:
- essential cookies ;
- functional cookies ;
- analytical cookies.
Caraor uses essential and functional cookies to manage the content of its website. These cookies are necessary for the proper functioning of this website. It is not possible to refuse these cookies if you wish to visit our website.
Caraor also uses "Google Analytics" for analytical purposes. This analysis tool installs cookies which we use to quantify visits (traffic) to the website. In particular, this enables us to see how many times a given page has been read. We use this information solely to improve the content of our website, or as the basis for a new campaign on a certain topic of high interest. The use of these cookies for analysis purposes is subject to your prior consent. These cookies will therefore only be installed on your device with your consent.
List of analytical cookies
You can refuse cookies below if you wish to browse our website.
|
Name |
Deadline |
Objective |
|
ga = Google Universal Analytics |
2 years |
Distinguish between unique users by assigning a randomly generated number as a customer identifier |
|
_gat = Google Universal Analytics |
1 minute |
Reduce the number of requests |
|
_gid = Google Universal Analytics |
24 heures |
Store and update a unique value for each page visited |
How can I see which cookies are installed on my device and how can I delete them?
If you want to know which cookies are installed on your device, or if you want to delete them, you can use a setting in your browser. You can find more information on how to do this in the links below.
|
Firefox |
Chrome |
Safari |
Internet Explorer |
|
Firefox (mobile) |
Are you using another browser? Check if the procedure for your browser is on the website www.allaboutcookies.org/manage-cookies. This site is only available in English.
2.2.2. External links
The Caraor website includes external links to document certain information. Activation of these links is the responsibility of the user. However, we advise you to consult the privacy statement and cookie policy of the site concerned.
2.2.3. Newsletter
Consent
We process personal data to ensure the security (of information) and smooth running of our organization.
|
What personal data? |
How did we obtain this data? |
For how long? |
With whom is this data shared? |
|
Identification and contact details |
Directly from the person concerned |
Until consent is withdrawn |
Subcontractors who take care of our ICT infrastructure |
Insofar as you have given your express prior consent, we are entitled to send you newsletters by e-mail. However, if you no longer wish to receive our newsletters, you can unsubscribe at any time using the unsubscribe option provided.
3. Your rights and how to exercise them
If you have a complaint, question or problem about how we use your personal data, please contact us.
Caraor
295 Avenue Albert 1er - 1332 Rixensart
contact@caraor.be
If you contact us to exercise your rights, we will reply within 1 month. Exceptionally, this period may be extended (up to a maximum of 3 months), but we will then give you the reason within 1 month. Whether or not you can exercise your rights depends on the processing and the legal basis.
Make sure you always state clearly which right you wish to exercise and how you wish to receive information (e.g. by e-mail, post, verbally, etc.). Please bear in mind that in some cases we may need additional information. We want to make sure we're helping the right person.
3.1. Access rights
You have the right to ask us about the personal data we hold about you. We can provide you with a copy free of charge, but this is not possible for all documents. We respect the rights and freedoms of others.
3.2. Right of rectification
Do you think your data is inaccurate or out of date? You have the right to ask us to correct it.
3.3. Right to object
You have the right to ask us to stop processing your personal data.
3.4. Right to restrict processing
You may ask us to restrict the processing of your personal data, for example when we verify the accuracy of your personal data.
3.5. Right to be forgotten or deleted
You have the right to ask us to delete your personal data. If we are legally obliged to retain certain personal data, we cannot comply with this request.
3.6. Right to withdraw your consent
In the case of personal data processing based on your consent, this consent may be withdrawn.
3.7. Right to lodge a complaint with the supervisory authority
If you consider that the processing of your personal data constitutes a breach of the European Data Protection Regulation, you are entitled to lodge a complaint with a supervisory authority.
Data protection authority
Rue de la Presse, 35
1000 Brussels
4. Scope of the Privacy Policy
Unless otherwise specified, this Privacy Policy is intended to apply to all Caraor websites, applications, tools, etc. as well as to all the services we offer and for which explicit reference is made to it.
Please note that our privacy policy may change from time to time. Any modification is directly applicable as soon as it is published. For this reason, we invite you to consult it regularly.
Except where required by law or in cases where the disclosure of your data is necessary to process your request or carry out our tasks as described in point 3 (disclosure to public authorities, disclosure to our subcontractors, etc.), we do not disclose any of your personal data to third parties without obtaining your prior consent. Furthermore, when we communicate your data to other entities, we always take care to disclose only the personal data that is strictly necessary to achieve the purpose of the processing that concerns you.
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